Persons travelling with children

Young children are welcome aboard RTC!

Here is some information to help you plan your trip and make your public transit experience enjoyable.

Download the brochure entitled En bus avec votre poussette (PDF, 408 ko). (French only)

For specific fares for children and families, see the Rates section and the page Family Rates page.

Stroller

Here are some handy features to look for when choosing a stroller:

• Light and narrow (no wider than 56 cm)
• Easy to collapse and open with one hand
• Equipped with a brake
• Equipped with a lap belt

Umbrella strollers are perfect for travelling by bus. They have everything you need for easy travel.

Carriers

Carriers can be a great way to travel by bus with a baby. Carriers come in different styles, including front, wrap, and backpack carriers

During high-traffic periods, you may have to remove your backpack-style carrier for the safety and comfort of your child and other passengers.

Before heading out

• Plan your itinerary by going to rtcquebec.ca or calling Customer Service at 418-627-2511.
• To travel more comfortably, avoid peak hours if at all possible. There will be more room on the bus.
• Arrive at the stop a few minutes early.

At the stop

• Signal the driver to indicate you wish to board. This is especially important at stops used by several bus routes.
• Make sure the children with you are a safe distance from the street.
• Wait your turn, even when the line is long.

Boarding

• You can ask the driver to kneel (tilt) the bus to make it easier to board or exit.
• Let the driver know where you want to exit so he or she can pay particular attention when you get off.

Inside the bus

If the bus has a designated wheelchair area, you should use this space for your stroller and leave your child inside. Be sure to place the stroller facing toward the rear of the vehicle with the back of the stroller against the cushion. Then, lock the brake and make sure the safety belt is fastened. This will leave the aisle clear and help ensure the safety of your child and the other passengers.

You must collapse your stroller in the following situations:

• The designated wheelchair space is already occupied by someone in a wheelchair or someone using a stroller.
• You cannot leave your stroller open without compromising the safety of other passengers or making it difficult for them to get by.
  Note: You must give up your space to a person in a wheelchair, even if you have already set up your stroller in the designated area.

At any time, and especially during high traffic periods or if your stroller is larger than the recommended size, the driver may ask you to collapse your stroller, keep it clear of the aisle, and hold your child in your arms.

Exiting

• Exit from the front door if possible.
• If you exit from the rear door, lower the stroller with your child inside down the steps and out the door ahead of you. This will prevent the doors from closing on your child.
• The driver must remain seated behind the wheel at all times.
• That means the driver will not be able to help you board or secure your stroller in place. If the driver feels the bus is already too full, he or she may refuse to let you aboard and ask you to wait for the next bus.
• Objects may not be placed on the wheel housing. Your collapsed stroller and any other cumbersome object must be placed on the floor of the bus and stored to keep the aisle clear.