RTC's real-time Nomade

Depuis le 15 novembre, le temps réel est disponible sur tous les parcours.

• The website www.rtcquebec.ca
• The RTC Nomade real-time mobile application (iPhone and Android)
• Information displays at stops
• Station displays
• On-board displays
• Texts 

Real-time information tools tell you when the next buses will arrive. Only arrivals within the hour are displayed. The tools display the scheduled time for buses arriving in more than an hour or on other routes.

Some tools also display network disruptions (e.g., accidents, storms) that may cause delays. This service is provided in real time from 6:30 a.m. to 7:30 p.m.

Yes. The time until the next bus arrives may differ slightly between tools. For example, the information displayed at the stop may say three minutes, while the mobile application says four minutes. That’s because the time displayed is updated at intervals of 20 to 30 seconds depending on the tool.

Sometimes the time on the information display stays the same (e.g., it shows that the bus will arrive in one minute for three minutes). This may mean that the bus is stopped at a red light and is not moving. The system works on the same principle as a car’s GPS, so the remaining travel time does not increase.

As of July 10, 2019, 62 displays have been installed on the network. Eventually, 83 displays will be installed on the network.

Yes. If a bus has been diverted and is passing by the stops of another route equipped with information displays, the displays will show the times for that bus as well.

Times displayed in real time are followed by a wireless wave icon. If the time listed is not followed by this icon, it means it is the scheduled time and not the real time. In this case, your bus may not arrive exactly at the time listed.

Yes. If the connection or location of the bus is lost, the time displayed will be the scheduled time, not the real time. In these situations, the wave icon will not appear behind the arrival time.

Note that scheduled times may be displayed more frequently in periods outside peak hours.

Yes. Some buses are not currently tracked in real time. Real time departures make up approximately 2% of daily RTC departures, or 100 departures out of over 4,200.

We call these “daily adjustments.” These additions are not scheduled, but are made on an ad hoc basis to regulate the network, such as helper and overload buses. These are usually not planned in advance.

Routes are listed in order of how close they are to the selected location or stop.

Yes, you need an Internet connection to obtain data in real time, since the information is updated regularly. However, you can consult the scheduled arrival times without Internet access (in airplane mode or without Wi-Fi)..

Yes, text requests for bus times are in real time for Métrobus. The time until the bus arrives is displayed in minutes (e.g., 2 min.), unlike the scheduled time, which is displayed in hours (e.g., 11:19 a.m.).

The flashing bus symbol appears 30 seconds before the bus arrives. So the symbol may flash even if the bus is not yet at the stop (e.g., if the bus is stopped at a traffic light.

RTC will continue to provide planned time data to developers, but will not provide real-time data at this time for technical reasons. However, RTC may reassess this position in the future.