Reserve a trip

A pilot project is being implemented to allow people to take one piece of luggage with them on board accessible taxis to and from the following locations:

• Quebec City Jean Lesage International Airport (505, rue Principale)
• VIA Rail train station | Sainte-Foy (3255, chemin de la Gare)
• VIA Rail train station | Quebec City (450, rue de la Gare du Palais)
• Orléans Express Keolis bus station | Sainte-Foy (3001, chemin des Quatre-Bourgeois)
• Orléans Express Keolis bus station | Quebec City (320, rue Abraham-Martin)

Baggage Size and Weight

The suggested weight and size for luggage is based on the same standards used by aircraft carriers for checked baggage, i.e., approximately 25 kg (55 lb.) and a maximum length of 158 cm (62 in.). You can also bring one personal or carry-on item that can sit on your lap. Before your trip, it’s a good idea to check the service provider’s baggage weight policies.

To book your next trip, call 418-687-2641 and select option 0

What is metropolitan paratansit?

Metropolitan paratransit is a trip that starts from a territory covered by STAC services to a territory within the Communauté métropolitaine de Québec (CMQ). Example: if you want to go to Lévis and back, STAC will plan your return journey.

How far can STAC take me?

STAC vehicles travel to the following areas:

• Lévis
• Jacques-Cartier RCM
• Côte-de-Beaupré RCM
• Île d'Orléans RCM

STAC will consider requests for travel to locations outside these areas. As with all its services, STAC will respond to the best of its abilities.

For specific information on the areas served, contact the STAC reservation center at 418-687-2641, option 0.

How do I make a reservation for STAC metropolitan paratransit?

• Call STAC at 418-687-2641, option 0 to make a reservation at least 48 hours in advance.
• State that you want to request a metropolitan journey. Have your destination's address on hand, including municipality and street name, and number. You can also reserve your return trip. Please note: metropolitan paratransit is provided according to availability.
• STAC will call you to confirm your trip the day before. If you cancel your trip, please notify STAC as soon as possible.

How much is fare on metropolitan paratransit?

As with regular transit, you can pay with a pass, ticket or exact change. You must also give the driver an additional $1.25 in exact change for each metropolitan paratransit ride.

A different case: the Québec-Lévis ferry

Ferry service could be offered for trips to and from Lévis. STAC could make arrangements for return trips with Société de transport de Lévis (STLévis) and Société des traversiers du Québec. STAC would drop you off at the ferry station, where someone frome Société des traversiers du Québec would assign you a place giving you access to the services provided on board. STLévis would handle your travel on their territory. You would only have to pay STAC (both ways) according to the rates in effet for metropolitan fares. You would not have to pay for a ferry ticket or STLévis fares.

How do I reserve a trip to somewhere outside of the area served by STAC?

As with other territories in Quebec, you can travel within the CMQ territory you are visiting.

To make a reservation

Contact the paratransit service that covers the territory to which you are going at leeast a few days ahead of time to register. Example: You are visiting Château-Richer and you want to go to a restaurant. Once you have registered with the Côte-de-Beaupré paratransit (PLUMobile), you can travel according to the service conditions in effect.